Contact us
At Cashmere Knot, we believe that exceptional service goes hand in hand with timeless craftsmanship. Whether you’re exploring our latest collection, have a question about your order, or would like guidance on caring for your Pure Cashmere scarves, Pashmina stoles, or shawls, our dedicated team is here to support you at every step.
We are committed to ensuring your shopping experience is seamless, personal, and enjoyable. Every inquiry, no matter how small, is valued, and our goal is to respond promptly with clear and helpful guidance. From product details and sizing advice to shipping updates and payment questions, we aim to provide all the information you need to make your experience with Cashmere Knot effortless and satisfying.
You can reach us through multiple channels:
Email: info@cashmereknot.ie
Contact Form: Accessible directly on our website for quick support
Phone: [Insert phone number]
We are based in Ireland and proudly deliver our handcrafted Cashmere and Pashmina products to customers across Ireland and the United Kingdom. Your satisfaction is our priority, and we are always ready to ensure that every interaction with Cashmere Knot reflects the same care, attention, and quality that goes into creating our luxurious scarves, stoles, and shawls.
Whether it’s a question, feedback, or assistance with your order, reach out to us—our team is here to help and ensure your experience with Cashmere Knot is as refined and enjoyable as our products.
Ways to Reach Us
📧 Email (General Support): support@cashmereknot.ie
📧 Email (Returns & Exchanges): returns@cashmereknot.ie
🌐 Website: www.cashmereknot.ie
Customer Care Hours
Monday – Friday: 9:00 AM – 6:00 PM (GMT)
Saturday: 10:00 AM – 4:00 PM (GMT)
Sunday & Bank Holidays: Closed
Response Time
Our dedicated support team works hard to answer all emails within 24–48 business hours. During peak seasons, responses may take slightly longer, but we promise to assist you as quickly as possible.
Your trust means everything to us. Don’t hesitate to reach out—we are here to make sure your Cashmere Knot experience is as refined and smooth as the products we create.